BW’s Morning Article Link: Dealing With Critics

I’m a creator as well as a media critic so I’m kind of on both sides here. However, responses to any criticisms are often being met with major backlash from the film studios and comic creators out there. How should they do it? Take the advice of this novelist on how to deal with critics. I would also add that even the jerks may end up offering a good tip or two–probably by accident mind you, but constructive criticism should always be welcome in order to improve your craft.